ref. č. 7707

We are sorry but the job is no longer open.

Service Delivery Manager

Pro společnost vyvíjející software pro streamování médií hledáme Service Delivery Managera.

Popis

Pozici obsazujeme pro brněnskou pobočku mezinárodní firmy s přátelskou atmosférou, která se zaměřuje na vývoj aplikace pro streamování medií.

Na této pozici budete:

  • úzce spolupracovat se zákazníky z celého světa, pravidelně od nich získávat zpětnou vazbu a zajišťovat, aby produkt odpovídal jejich požadavkům
  • udržovat dobré vztahy se zákazníky, zajistit, že jsou s produktem spokojeni
  • přinášet podněty pro zlepšení interních procesů, hledat způsoby, jak optimalizovat celý proces vývoje
  • připravovat Service Improvement Plan na základě NPS dotazníků
  • spolupracovat s Commercial týmem a s dalšími klíčovými stakeholdery
  • odpovídat za dodržování deadlinů a spravovat finance spojené s chodem projektu
  • informovat vedení společnosti na pravidelných setkáních ohledně věcí spojených se zákazníky (rizika, aktuální výzvy, progres)

Požadavky

  • schopnost udržovat vztahy se zákazníky, prozákaznický přístup
  • ochota přijmout zodpovědnost
  • prezentační dovednosti
  • výborná úroveň psané i mluvené angličtiny
  • praxe na pozici Service Delivery Manager nebo Project Manager
  • velmi dobré komunikační dovednosti, schopnost stručně vystihnout podstatu věci, aktivní přístup k práci

Nabídka

  • jedná se o zaměstnanecký pracovní poměr
  • benefity: stravenky, pružná pracovní doba (včetně možnosti home-office), týden dovolené navíc, kurzy AJ, podpora odborného vzdělávání, interní workshopy, příspěvek na penzijní pojištění, příspěvek na dovolenou a další
  • vstřícní kolegové, neformální prostředí s vyváženým poměrem work-life balance, veselá atmosféra s relax zónou, lahodné nápoje a dobré jídlo v kanceláři po celý den :)

Pokud Vás nabídka zaměstnání zaujala, zašlete nám svůj profesní životopis v českém a anglickém jazyce s uvedením kódu pozice, o kterou se zajímáte. Pokud jste již u nás absolvoval/a pohovor, kontaktujte prosím přímo svoji konzultantku.

Locality Brno
C++
Brno
Tester
Brno
Programmer
Brno
Java
Brno
.NET
Brno
Graduate
Brno

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

C++
Brno
Graduate
Brno
Tester
Brno
Programmer
Brno
Java
Brno
.NET
Brno

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

C++
Brno
.NET
Brno
Java
Brno
Tester
Brno
Programmer
Brno
Graduate
Brno

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

C++
Brno
.NET
Brno
Java
Brno
Tester
Brno
Programmer
Brno
Graduate
Brno

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

.NET
Brno
C++
Brno
Java
Brno
Tester
Brno
Graduate
Brno
Programmer
Brno

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

You can do it anywhare