ref. č. 7837

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Pracovník zákaznické podpory s NJ (pro juniory!)

Umíte německy a máte zájem začít Vaši kariéru v IT? Ozvětě se nám!

Popis

Pozici obsazujeme pro rostoucí brněnskou a ostravskou pobočku společnosti poskytující IT support pro velké zahraniční zákazníky.

Na této pozici budete:

  • komunikovat se zákazníky a přijímat jejich požadavky ohledně IT problémů (telefonicky, mailem nebo přes ticketing tool)
  • řešit jednoduché IT problémy a výpadky, poskytovat vzdálenou pomoc
  • složitější požadavky předávat týmu specialistů a rovnoměrně je mezi ně distribuovat
  • diagnostikovat jednotlivé problémy koncových uživatelů

Požadavky

  • základní orientace v oblasti IT (sítě, připojení, ...)
  • pokročilá znalost němčiny (alespoň úroveň B2)
  • středně pokročilá znalost AJ
  • výhodou praxe v oblasti zákaznické podpory, ale pozice je určena spíše pro juniorní kandidáty
  • dobré komunikační schopnosti, zákaznický přístup, schopnost pracovat v týmu

Nabídka

  • jedná se o zaměstnanecký pracovní poměr, práci lze vykonávat na plný nebo na částečný úvazek
  • benefity: týden dovolené navíc, sick days, odborné kurzy i kurzy AJ, program firemních benefitů na míru, stravenky, příspěvek na životní a důchodové pojištění, Multisport karta, menší kanceláře, relaxační a herní zóny, příjemné pracovní prostředí

Pokud Vás nabídka zaměstnání zaujala, zašlete nám svůj životopis v angličtině. Budeme se těšit na spolupráci.

Locality Ostrava, Brno

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

You can do it anywhare