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Uživatelská podpora (SW pro sportovní fanoušky)

Máte blízko ke sportu a nechcete prošvihnout žádný zápas? Pojďte pracovat jako user support pro společnost vyvíjející SW pro streamování sportovních přenosů! Ideální příležitost pro sportovní fanoušky!

Popis

Tuto pozici obsazujeme pro nový brněnský tým české společnosti, která vyvíjí SW pro streamování videa.

Na této pozici budete:

  • komunikovat se zákazníky, zodpovídat mailem či telefonicky jejich dotazy, poskytovat jim základní uživatelskou podporu
  • identifikovat příčiny problémů, analyzovat je a předávat dále (internímu týmu nebo třetím stranám)
  • podílet se na efektivním nastavení procesů uživatelské podpory
  • sledovat sportovní zápasy :)

Požadavky

  • velmi dobrá znalost českého jazyka
  • dobré komunikační dovednosti
  • analytické myšlení
  • časová flexibilita
  • výhodou předchozí zkušenost s uživatelskou/technickou podporou
  • výhodou VŠ/SŠ vzdělání technického směru
  • prozákaznicky orientovaný přístup
  • samostatnost, aktivní přístup

Nabídka

  • jedná se o zaměstnanecký pracovní poměr (plný úvazek)
  • dále nabízí roční bonusy, příspěvek na stravování, Flexi Passy, notebook + mobilní telefon aj.

Pokud Vás nabídka zaujala, zašlete nám svůj životopis nebo odkaz na LinkedIn.

Uchazeče, kteří postoupí do užšího kola, budeme kontaktovat. Ostatní zařadíme do databáze a budeme je kontaktovat, jakmile pro ně nalezneme jinou vhodnou nabídku.

Locality Brno

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

Your journey to your dream position in IT matters.

Get in touch with us, and we'll discuss your expectations. We stand by your side in the search for the right opportunity.

Register and activate our smart "watch-mouse" for the ideal position based on your preferred criteria.

We understand that time is a precious commodity in the IT field, thus we focus on fast and comfortable communication for you. Don't have time to create a perfect professional profile? Based on our consultation, we'll review your current career path. We'll provide advice, tips, and strategies that can help in finding the ideal position. We believe that recruitment is based on partnership. Respectful dialogue, open communication, trust, and finding solutions are the foundation of our work.

You can do it anywhare